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Account Recovery

Get Your Access Resent

Can't find your portal login or access details? Enter the info you registered with and we'll resend everything to the email on file.

Resend my details

Use the same name and email you registered with — that's how we match you to your account.

Request received. If there's an account matching that info, we'll resend your access details to the email on file shortly — check your inbox and spam. Didn't get it? Submit a help ticket.
How we protect your account: we verify your identity against our records and only ever contact you through the phone or email already on file — never a new address. We'll never ask for your password, SSN, PTIN, or EFIN here.
Signed up with a different email than the one you check? That's the usual reason — submit a help ticket and we'll fix it →